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Terms & Conditions:

Terms and Conditions for ABC Chess Books Welcome to the ABC Chess Books website. These Terms and Conditions (the "Terms") govern your use of this website and the purchase of any products from ABC Chess Books ("we," "us," or "our"). By accessing or using our website and placing an order, you agree to be bound by these Terms. 1. General Conditions 1.1. Acceptance of Terms: By placing an order, you warrant that you are at least 18 years old or are visiting the website under the supervision of a parent or guardian. 1.2. Product Information: We make every effort to display the products and their colors/details accurately. However, we do not guarantee that your device's display of any color or detail will be accurate. All books, prices, and promotions are subject to change without notice at our sole discretion. 1.3. Intellectual Property: All content on this website, including book covers, text, graphics, logos, images, and chess content, is the property of ABC Chess Books or its content suppliers and is protected by copyright and intellectual property laws. 2. Order and Sales Conditions 2.1. Contract Formation: Your order constitutes an offer to us to buy a book. All orders are subject to acceptance by us, and we will confirm such acceptance by sending you an email confirming that the book has been dispatched (the "Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation. 2.2. Pricing: The prices listed for the products on the website are inclusive of applicable Goods and Services Tax (GST) or other local taxes, but do not include shipping or delivery charges, which will be calculated and displayed at checkout. We reserve the right to correct any errors in pricing or product descriptions and to cancel or refuse to accept any order based on an incorrect price or description. 2.3. Availability: All orders are subject to product availability. If a book is out of stock after your order has been placed, we will notify you and offer a refund or an alternative product. 3. Payment Terms (Razorpay Gateway) 3.1. Payment Gateway: All payments on this website are processed through the Razorpay Payment Gateway. By using Razorpay, you agree to comply with their terms and conditions, privacy policy, and other relevant policies, which can be found on their website. 3.2. Payment Security: We do not store your complete credit/debit card details on our server. The payment data is securely handled by Razorpay. You agree that we will not be held liable for any data breach, security lapse, or fraudulent transaction solely attributable to the Razorpay gateway. 3.3. Transaction Failure: In case of a payment failure, the customer must contact their bank/payment instrument provider and/or Razorpay for assistance. We are responsible only for shipping the books once we receive a "Success" payment confirmation from the gateway. 3.4. Chargebacks and Refunds: * Refunds: All valid refunds will be processed by us through the Razorpay gateway back to the original source of payment within [Number] business days. The time for the funds to reflect in the customer's account is subject to the bank/payment gateway. * Chargebacks: If a customer initiates a chargeback that is subsequently ruled in our favor by the card network/Razorpay, the customer will be liable for any associated fees or costs incurred by ABC Chess Books. 4. Shipping, Delivery, and Risk 4.1. Shipping: We will ship the book(s) to the address provided by you during checkout. 4.2. Delivery Timelines: Delivery times are estimates and are not guaranteed. We are not liable for any delays in delivery by the courier company. 4.3. Loss or Damage: Risk of loss and damage to the book(s) passes to you upon dispatch. If a product arrives damaged, you must notify us within 48 hours of delivery with photographic evidence to qualify for a replacement or refund. 5. Cancellation and Return Policy 5.1. Order Cancellation: An order can be cancelled only before it has been processed for shipping (i.e., before Dispatch Confirmation). Once the book is shipped, the order cannot be cancelled, and the return policy applies. 5.2. Returns and Exchanges (Physical Books): * You may return the book(s) within [Number] days of delivery for a refund or exchange, provided the book is in its original, unused, and undamaged condition (no torn pages, pen/pencil marks, etc.). * The customer is responsible for the return shipping costs. 5.3. Digital Products (If applicable): Due to the nature of digital goods (e-books, PGN files), all sales are final. We do not offer returns or refunds on digital products once they have been downloaded or the access link has been provided, except where required by law.

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Contact Us:

abcchessbooks@gmail.com

+91 8096328326