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ServiceNow

Creating a comprehensive ServiceNow course involves covering the various aspects of the platform, from basic navigation to advanced configuration and development. Here’s a detailed outline for a ServiceNow course:

 

Module 1: Introduction to ServiceNow

 

·       What is ServiceNow?

  • Overview and history of ServiceNow
  • ServiceNow’s key features and benefits

·       ServiceNow Architecture

  • Overview of ServiceNow architecture

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