Customer’s Refund & Cancellations Customers cannot cancel their Order (or any product therein) and the same can only be cancelled by the Merchant if they are unable to serve the Customer for any reason (including but not limited to unavailability of the products/items). Cancellation or Rejection of the Order / Items For pre-paid Orders, in the event of any cancellation or rejection of the Order or any particular item(s) in the Order by Aara Machines or Merchant, due to any reason (including but not limited to unavailability), the amount equivalent to the price of the cancelled or rejected Order/item along with the applicable GST amount will be refunded to the Customer, which amount will normally be credited within 3-5 business days from the date of cancellation/rejection. If amount is debited however Order is not successful For pre-paid Orders, if the amount for an Order / item therein is debited from the Customer’s account/card however the Order is not successful, then the concerned amount along with the applicable GST amount will be refunded to the Customer, which amount will normally be credited within 3-5 business days from the payment date. Thanks & Regards Palanisamy Aara Machines